At Sophia & Claire, we aim to provide a smooth and reliable shopping experience from order to delivery.

Estimated Delivery Time

Order Processing

Once an order is placed, we require 1 to 3 business days to process it. Orders placed on weekdays are typically processed within one business day, while orders placed on Friday evening or over the weekend may take slightly longer.

Shipping Time After Processing

The average delivery time is 8 to 12 business days after your order has been processed.

Placing an Order

Ordering from Sophia & Claire is simple, fast, and secure. Just follow these steps:

1. Go to the product page and click the “Add to Cart” button
2. Double-check that you’ve selected the correct size or color
3. Click “Checkout” and enter your shipping and contact details
4. Click “Continue to Shipping” to confirm your address
5. Click “Continue to Payment” and choose your preferred payment method:
   • Credit Card (AMEX, Mastercard, Maestro, Visa)
   • Bank Transfer
   • EPS
   • Direct Payment
6. Click “Complete Order” and follow the on-screen instructions

Security

All payments on our website are protected with SSL encryption, ensuring a secure and reliable checkout process.

Shipping Costs

We offer free shipping on all orders, with no minimum purchase required.

Shipping Your Order

Once you’ve placed your order, we begin processing and preparing it for shipment as quickly as possible.

Sustainability Commitment

To keep prices fair and reduce environmental impact, we group orders and ship them in batches once minimum quantities are reached.

Faster Shipping Options

If you require expedited or same-day shipping, please contact our customer support team. We will do our best to arrange a faster delivery option for you.

Contact

If you have any questions or experience any issues while placing your order, please contact us at:  Support@sophiaclaire-london.co.uk

Thank you for shopping with Sophia & Claire